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Privacy Policy | Terms & Conditions

We make sure every effort to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to manufacturer’s price increases or extraordinary circumstances.  Prices are subject to change without notice.

Guaranteed Satisfaction

If you have tried a product and it is defective or does not perform satisfactorily, Diatech will provide credit, exchange or refund.  It’s your choice.  To arrange a return, simply call or e-mail our customer service department at 1-800-222-1851 or

All returns must be accompanied by a copy of your invoice and a reason for the return.  Merchandise must be returned in its original container and properly packaged. Returned products must have been purchased within the previous thirty (30) days.  Any returns past thirty (30) days are subject to a restocking fee.  Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable). Shipping charges will apply on all returns.

Diatech, Inc and Customer agree that the terms and conditions hereinafter set forth shall govern the relationship between Diatech and Customer.  Customer acknowledges and accepts all such terms and conditions by placing on order for goods with Diatech, and upon the Customer’s receipt of Diatech’s invoice enclosed with items delivered to customer, or upon Customer’s receipt of Diatech’s credit memorandum or statement, whichever comes first.  Please see more detail

Collection and Use of Information

Diatech collects information volunteered by the visitor in registering or participating in surveys, such as you name, address, telephone number and practice name.  We use this information to administer our business activities, improve our web site, provide customer service, and to make available other products and services to customers and prospective customers.  We do not disclose your information to unaffiliated third parties for their independent use.

SMS Text Messaging Policy
3 Msgs/Month. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Terms:

Advertising Policy
This website uses 3rd party advertising platforms like Google AdWords, Facebook and Google Adwords Re-marketing service to advertise on third party websites (including but not limited to Google, YouTube, Facebook, AdRoll, and Search Network Partners) to visitors who have viewed our website. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google and Facebook, use cookies to serve ads based on the history of visitors to our website. Visitor information collected is not personally identifiable and will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page.

If you supply us with your street address, e-mail address, phone number or fax number, you may receive periodic mailings, calls or faxes from us with information about new products and services or upcoming events.

If you do not wish to receive such mailing, calls or faxes from us, you may “opt-out” by writing, faxing or calling us at the address/numbers listed below.


P.O. Box 22648

Charleston, SC  29413

Phone: 1-800-222-1851 or 1-843-849-3700

Fax: 1-843-849-3701

In addition to the information you volunteer, our web server automatically collects such information as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other related statistics.  We use this information in order to  ensure that unauthorized users do not access the information on our site, and in the aggregate to measure the use of our site and to administer and improve our site.


We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures.  Although there is no way that any Web site can absolutely guarantee the security of your information, Diatech is committed to employing reasonable security measures and to regularly reviewing our security practices.